Managing multi-user accounts

What is a multi-user account?

A multi-user account is a Fastmail account with more than one user in it. All users in the account share the same subscription plan and account type, and payment is submitted for all the users in the account. Multi-user accounts let users share information with each other, such as mail folders, contacts, or calendars.

Multi-user accounts have one or more account administrators who take care of bill payments, managing users, and setting up any domains or websites in use by the account.

Set up a multi-user account

The first user in the account is an account administrator. When signing up, select your plan. You can set up your domain if you're using one (available only on Standard and Professional plans), or choose one of the many Fastmail domains (available on any Fastmail plan).

If you already have mail hosting elsewhere, our migration guide details how to transition your user accounts, custom domains, contacts, and calendars to Fastmail.

Otherwise, if this is an fresh account, follow the instructions below:

Manage users

Manage payments and plan