Verify Account

This screen lets you verify that your account is accessible and working properly. It runs through a series of tests and fixes to confirm that all aspects of the system are working correctly. These tests may take up to several minutes, so please be patient and wait until you get a server response.

Items currently checked:

  • Check if your account is disabled for any reason
  • Check that your mailbox and all sub-folders exist and are consistent. Is fixed if there are any problems
  • Check if any processes are locking your mailbox and remove them (this can occur if you unexpectedly terminate a POP retrieve from your account)
  • Reset your character set because some browsers display a blank page for character sets they can't understand
User name @ domain