Managing multi-user accounts
What is a multi-user account?
A multi-user account is a Fastmail account with more than one user in it. All users in the account can be on any plan and you are not locked into one plan type for all users. One of the advantages of multi-user accounts is that there's only one payment to manage for all users. Multi-user accounts let users share information with each other, such as mail folders, contacts, or calendars.
Multi-user accounts have one or more account administrators who take care of bill payments, managing users, and setting up any domains or websites in use by the account.
Set up a multi-user account
The first user in the account is an account administrator. When signing up, select your plan. You can set up your domain if you're using one (available only on Standard and Professional plans), or choose one of the many Fastmail domains (available on any Fastmail plan).
If you already have mail hosting elsewhere, our migration guide details how to transition your user accounts, custom domains, contacts, and calendars to Fastmail.
Otherwise, if this is an fresh account, follow the instructions below:
- Add users
- Set up your domain
- Set up policy settings
- Upload your website if you have a simple site you'd like to host with us.
- Add users
- Reset user passwords
- Remove user two-step verification device
- Remove users
- Set up archiving
- Add extra admin users
- Adjust user quota
- Lock a user
- Manage aliases