Copyright © 1999–2017 FastMail Pty Ltd
About FastMail File Storage
The Files screen lets you store and manage files at FastMail. Features:
- Upload files from your computer so you can access them anywhere.
- Rename, copy and delete files via the web or our native app.
- Attach files from your file storage directly to emails you compose in our web interface.
- Publish a website from your files: either public or password-protected.
- Turn your uploaded images into an online photo gallery to share with friends and family.
- Share your files with other users in your account.
- Manage your files via FTP or WebDAV.
Read on to discover more about:
- What is the 'My Files' folder?
- Upload/download of files and folders
- Manage folders
- Manage files
- Editing files and folders
- Trash: deleting files
The maximum storage space you can use depends on your account plan. We list the files quota for each account type in our limits information. There are also hourly and daily bandwidth transfer limits to prevent abuse. If other people download your files via the web (because you have created a website) then that is still counted towards your transfer. Uploads and downloads via DAV and FTP are also counted. Your files quota is completely separate from your mail quota, so if you reach your file storage or bandwidth limits, your mail is unaffected.
The maximum file size you can upload via our web interface is 50 MB. If you use DAV or FTP, you can upload files as large as 1 GB.
You can see an overview of your quota usage in the sidebar on the Files screen, and a detailed breakdown by folders on the "Files Usage" screen.
The "My Files" Folder
The folder called "My Files" is special. You cannot delete or rename this folder; it is the top-level folder that contains all of your uploaded content.
If you're accessing your files through DAV or FTP it is shown by the full path
Upload/Download Files and Folders
Files can be uploaded from your computer into your FastMail storage either via drag and drop, or by using the upload button to access your device's file chooser. It doesn't matter how you access FastMail (computer; tablet or phone on web; or native app), you have access to your files everywhere.
You can upload a single file, or select multiple files to upload at once. Note that Safari does not support drag and drop of folders, only files.
When uploading files of the same name as those already stored, you can choose whether to
overwrite (replace) the files, or keep both (rename).
Renaming adds a number to the duplicate filenames so you can tell them apart:
filename.ext and so on.
You can download a single file at a time, or download the contents of an entire folder in a compressed folder (ZIP) bundle by selecting the file, or folder, and using the Download link in the details panel or the button in the action bar. Windows, Mac and Unix users can open the downloaded ZIP by double-clicking on the file. Mobile users (Android, iOS, etc) will need to install an app that can handle ZIP files to unpack a folder of files; single files on mobile devices are downloaded uncompressed.
An upload can be cancelled from the upload manager by clicking the
x mark beside the
filename you want to cancel uploading. If your file upload will take some time, you can collapse
the upload manager which allows you to continue working.
Store your files with ease in folders.
- To create a folder, use the New Folder button.
- To delete folders, use the checkboxes to select them then use the Delete button in the action bar to remove them.
- To rename a folder or file, select it, then use the Edit button in the details panel. From there you can change its name, its title and comments.
- To move folders or files, use the checkboxes to select them, then use the Move button in the action bar to choose where to move them. You can drag folders to locations in the side bar too.
- To copy folders or files, use the checkboxes to select them, then use the Copy button in the action bar. You can now select where to copy these folders.
You can drag and drop folders to move and copy. To copy, hold down Alt or Option before starting to drag; otherwise dragging performs a move. (Drag and drop of folders doesn't work on Safari due to browser limitations)
To view file contents, select the file and its details appear in the details panel. Image files display a preview thumbnail in the detail panel. All files can be downloaded, or viewed in the browser (if your browser can display files of that type).
For security reasons, our file viewer follows the same content security policy as mail attachments.
To find files or folders, use the search field. The file searcher works via
glob matching: you can use a
* wildcard character
(which matches any number of characters) or a
? character (which matches a single character) within
your search field if you're not sure of the filename. Searching is case-insensitive.
- Searching for
Foois the same as searching for
*foo*and will find
- Searching for
foo.txt, but will not find
- Searching for
new-foo.txt, but not
- Searching for
foo, but not
- Searching for
foo: using the quote marks requests an exact match only.
To change the sort display on the file list, use the Sort dropdown to choose whether to sort by Name, Size, Created date or Modified date; and whether to sort up or down.
The file display can be grouped. This is controlled by the arrange dropdown. The ordering of files within each grouping arrangement is controlled by the sort setting. Arrangement options are:
- None: All files and folders are in a single list
- Modified: List is broken up by time last modified. (Today, Previous 7 Days, Older)
- Created: List is broken up by time last created. (Today, Previous 7 days, Older)
- Size: List is broken up by file size. (1MB to 100MB, 10KB to 1MB, 100b to 10KB, other)
You can drag and drop files to move and copy. To copy, hold down Alt or Option before starting to drag; otherwise dragging performs a move.
Editing Files and Folders
When viewing and editing files and folders, the details panel displays information about your selected item. Use the Edit button to allow updating of some aspects of the current item.
- Name: The name of the file or the folder.
- Title: If set, used in place of the name in photo galleries. (Files only)
- Comments: If set, displayed in photo galleries. For regular files it can be used to provide extra information about the file for your own use. (Files only)
- Modified: The date this item was last changed (including file edits over FTP/WebDAV)
- Created: The date this folder was originally created, or the date the file was originally uploaded.
- Size: How large this file is. (Files only)
- File Type: The mime type of the file. This is how the browser knows what kind of file it is and how to display it. It is automatically set when you upload a file, but can be modified if the auto-detection is incorrect. When updating, typing in part of a type will bring up all matching options. (Files only)
- Parent: Where this file or folder currently lives. Clicking on this will take you to the view of that folder.
- Content: Small text files (under 50Kb) can be edited in the browser in this panel.
For easier editing, the panels can be resized by dragging the bar between the file list and the detail panel.
Trash: deleting items
Files and folders that are moved into the Trash folder (via delete or drag and drop), will be deleted 30 days after they arrived in the Trash.
Do not host photo galleries or websites out of your Trash folder!