Migrate from a legacy plan

Migrating from a legacy plan is quick and easy. Our current plans are simpler to manage, easier to understand, and provide more storage for less money than accounts on our legacy plans.

If you're on one of our legacy plans and you'd like to take advantage of the features of our current plans, you may need to prepare your account to migrate.

Reasons to migrate

Our current plans are easier to manage and are a better value for the money. To give you an idea of the benefits, the 2 GB storage offered by the Basic plan at $30 per year would cost you $80 per year if you were paying for the same storage on the Lite pricing!

Businesses also benefit from the value of our current plans, as the Professional plan includes the tamper-proof retention archive included in the cost.

Current plans can use third party software to access mail, contacts, and calendars, and plans can have over 600 aliases.

Personal accounts

Migration is easy! Go to and choose the plan you'd like to move to. If your new plan has less storage than you're currently using, we'll automatically add on the necessary extra quota. It is always cheaper for personal accounts to choose a higher plan.

Business and Family accounts

1. Migrate data

Our current plans do not have a masteruser account, which means that any private data currently owned by the masteruser must be moved off to one or more regular users before you change plans.

We suggest changing the ownership to a user who has admin privileges. Alternatively, you can make a new user account dedicated for holding the current masteruser information.

Check to see if you have any data in the masteruser including:

Once all data has been migrated to another user on the account, you can upgrade in

Emails held in the masteruser account will be transferred automatically to a folder called FromMasterUser in the mail account of the admin user performing the plan change.

2. Consider quota usage

With the current subscription plan, all users in an account must belong to the same plan. You will not be able to mix and match Basic and Professional level users within the account.

Check the mail storage usage for each user in your account and make sure they're within the allotted quota for the plan you want to move to. If a user requires more quota than the default quota provided by the new plan, the quota costs will automatically adjust.

Each user can see their quota usage at the base of the folder list in the web interface. Admin users can see the mail and file usage for all users on the Settings → Users & Aliases screen.