How to set up and use folders

View folders in your mailbox

Folders appear to the left side of the mailbox. There are a few folders that appear by default, and these can not be edited. You can create as many or as few folders as you like, nest folders into subfolders, or create folders based on search criteria.

If you do not see the folder list, you should see a hide/show button in the top-left of the page. Click the button to show the folder list. To set the window so the folder list always shows, go to the Settings → Theme screen.

How do I create a folder?

  1. Click the "Create of edit folders" link at the bottom of the folder list. The Settings window appears.
  2. At the bottom of the folder list, there's a blank folder. Type a name for the folder you want to create in the field next to the folder icon.

  3. Click the green "Create Folder" button. The folder is added to the list.
  4. Click the "Save Changes" button.

You can drag and drop folders around in the list to reorder them. Or, drag a folder on top of another to nest them.

How do I create a folder from a search query?

FastMail allows you to save your common searches for quick access in the folder list. To do this:

  1. Type a search query in the search bar on the top of the page.
  2. Press Enter. The mailbox returns messages with your search query.
  3. In the folder list, click the Save button next to your search results. A naming box appears.

  4. Name your search and press the Save button. The search now appears as a folder in the folder list.

Please note, saved searches are only visible in the web interface. It is not possible to access them via external (IMAP) clients.