Data Protection Agreement — Annex 3, Co-controllers and subprocessors

CO-CONTROLLERS

For customers who have purchased Fastmail through our App on the Apple store, you have provided payment and related information directly to Apple and this is correlated with accounts in Fastmail systems.

For customers who have billing through Paddle (our merchant-of-record billing partner), you have provided payment and related information directly to Paddle and this is correlated with accounts in Fastmail systems.

AGREED LIST OF SUBPROCESSORS

Subprocessor Purpose of relationship
Abusix Antispam/antifraud/antiabuse management
Avalara AvaTax Business operations
CentralNic Reseller (RRPproxy) Domain registration and management
Cloudflare Content distribution, security, abuse prevention and DNS services
DeepL Translation services, primarily for support tickets and non-English spam and phishing content review
DNSWL Antispam/antifraud/antiabuse management
DropBox Support services and Business operations
eFax (j2connect) Support services and Business operations
eHawk Antispam/antifraud/antiabuse management
Fastmail US LLC Business operations
Fraud Watch International Antispam/antifraud/antiabuse management
GitHub Hosting of code as an open source tool
Grammarly Writing assistance, primarily for support tickets
hCaptcha Antispam/antifraud/antiabuse management
Linear Project management and Business operations
Mailchimp Email marketing and automation
Microsoft Cloud-based and on-premises office productivity tools
Notion Support services and Business operations
Paddle Payment processing
PagerDuty Support services and Incident management
Partnerstack Partner and referral management
Paypal Payment processing
Pin Payment processing
Posthog Analytics in order to improve user experience.
Pythia Support services
Redsift Antispam/antifraud/antiabuse management
Sentry Application logging
Slack Support services and Business operations
Spamhaus Antispam/antifraud/antiabuse management
Stripe Payment processing
SurveyMonkey Support services, Customer feedback and Business operations
Twilio Multi-factor authentication
Vade (Hornet Security) Antispam/antifraud/antiabuse management
Validity Antispam/antifraud/antiabuse management
Zendesk Support services
Zoom Video conferencing