Data Protection Agreement — Annex 3, Co-controllers and subprocessors
CO-CONTROLLERS
For customers who have purchased Fastmail through our App on the Apple store, you have provided payment and related information directly to Apple and this is correlated with accounts in Fastmail systems.
For customers who have billing through Paddle (our merchant-of-record billing partner), you have provided payment and related information directly to Paddle and this is correlated with accounts in Fastmail systems.
AGREED LIST OF SUBPROCESSORS
| Subprocessor | Purpose of relationship |
|---|---|
| Abusix | Antispam/antifraud/antiabuse management |
| Avalara AvaTax | Business operations |
| CentralNic Reseller (RRPproxy) | Domain registration and management |
| Cloudflare | Content distribution, security, abuse prevention and DNS services |
| DeepL | Translation services, primarily for support tickets and non-English spam and phishing content review |
| DNSWL | Antispam/antifraud/antiabuse management |
| DropBox | Support services and Business operations |
| eFax (j2connect) | Support services and Business operations |
| eHawk | Antispam/antifraud/antiabuse management |
| Fastmail US LLC | Business operations |
| Fraud Watch International | Antispam/antifraud/antiabuse management |
| GitHub | Hosting of code as an open source tool |
| Grammarly | Writing assistance, primarily for support tickets |
| hCaptcha | Antispam/antifraud/antiabuse management |
| Linear | Project management and Business operations |
| Mailchimp | Email marketing and automation |
| Microsoft | Cloud-based and on-premises office productivity tools |
| Notion | Support services and Business operations |
| Paddle | Payment processing |
| PagerDuty | Support services and Incident management |
| Partnerstack | Partner and referral management |
| Paypal | Payment processing |
| Pin | Payment processing |
| Posthog | Analytics in order to improve user experience. |
| Pythia | Support services |
| Redsift | Antispam/antifraud/antiabuse management |
| Sentry | Application logging |
| Slack | Support services and Business operations |
| Spamhaus | Antispam/antifraud/antiabuse management |
| Stripe | Payment processing |
| SurveyMonkey | Support services, Customer feedback and Business operations |
| Twilio | Multi-factor authentication |
| Vade (Hornet Security) | Antispam/antifraud/antiabuse management |
| Validity | Antispam/antifraud/antiabuse management |
| Zendesk | Support services |
| Zoom | Video conferencing |